Responsible Gaming
Gaming Should Be Entertainment
At Star Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose, and within limits that keep it fun and harmless.
We're committed to promoting responsible gaming practices and supporting our players' wellbeing.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to participate in gaming activities at Star Casino.
We take age verification seriously and reserve the right to request proof of identity. If you are under the legal age, please do not attempt to access our gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activities or lying about the amount you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or getting into debt to gamble
- Feeling anxious, irritable, or restless when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Relationships suffering due to your gambling habits
- Financial difficulties as a result of gambling losses
Self-Help Tools & Features
Star Casino provides a range of tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during play about how long you've been gaming and how much you've spent
- Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from gaming for a set period, with our support
To access these tools or discuss your gaming habits, please contact our customer support team.
Support & Help Organizations
If you're struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling, support, and resources for people affected by problem gambling
- Lifeline: 13 11 14 – 24/7 crisis support and counselling
United Kingdom
- GamCare: www.gamcare.org.uk – Free information and support for problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Evidence-based information and resources
United States
- National Council on Problem Gambling: www.ncpgambling.org – Support and referrals for problem gambling
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling in German
Need Help?
If you believe you or someone you know has a problem with gambling, please don't hesitate to seek help. Reaching out is a sign of strength, not weakness.
Contact one of the organisations above today. They offer free, confidential support and can help you regain control.
Remember: gambling should be fun. If it stops being fun, it's time to get help.